The Marketplace Kitchen and Cafe

A wonderful place for sisters to meet & have brunch. The food was excellent, the service friendly & helpful and the atmosphere most pleasant. All in all, a most positive experience.

Breakfast Sandwich egg with veggies in a wrap instead. Was excellent. Coffee just perfect.

Food is good and reasonably priced, service is friendly and fast. Many locals come here - that says a lot about a place. There is a nice little garden to eat outdoor at.

Great little spot, a bit pricey for what you get. Absolutely try the house made kombucha, it doesn't even taste like what you'd typically expect, it is a lot smoother. Would come back here, it's a cute and cozy little shop but feels like it has much more potential.

Great food, great coffee. In a super chill and cozy environment. Love the decor at each of the locations as well. Everything is fresh and healthy and there are many options for everyone.

Would love to try their wraps sometime! Looks great! Thank you for letting North East ford set up our card display in your market

Baked goods are so delicious and naughty 🥴

**Update** 12/22
Just went for my naughty favorite the honey bun.. coughed and sniffled.. (I work outside in the cold).. the woman asked if I'd like a hot water with lemon. I said you know what, yes please. She made it for me and said how it would help sooth a scratchy throat, I said thank you and went on with my day. Truth be told she made my day. How delightful to be cared for in such a manner. Customer for life and I'm telling everybody!

Great cafe with wonderful, helpful staff. I had lunch there and took a sandwich to go for dinner, it was that good. Loved the fresh ingredients and vibe of the place. Will be back on my next visit to the Berkshires.

We've been there twice, so perhaps after more visits, our review may change to more (or fewer) stars. We felt the quality of the food was quite good, but communication could be a LOT better, both in person and on their website and voicemail.

On our first visit, I had a curried chicken salad wrap - made with lots of lettuce and curried mayo, so I was surprised when waiting an unusually long time for it (with no one else waiting for food ahead of me), I discovered the delay was because it was being warmed up. It never occurred to me to heat up a wrap with ingredients that are usually served cold. I'm not adverse to that, but it was puzzling, and the result was a combination of both warm and cold filling. It's like swimming in a spring-fed pond - cold blast, warm area, cold blast, etc. There's no cheese that needs to be melted either. I would suggest that warming be offered as optional. They had a packaged gluten-free brownie that was pretty good. They have a good drink selection too.

For the second visit, I saw online that we could order in advance. Yea! For the Sheffield location, the website says to order by 2:30 pm 'cause they close at 3:00. I spent some time getting all the details fine-tuned for our order and pressed send at 2:20, and NOPE, it was rejected. I tried again, and it was still not accepted. My clock was right. Maybe they didn't change over their computer clocks after the last time change? So, we showed up to order in person. I didn't hurry, 'cause when I called to ask about the online ordering (and to order over the phone instead), I got a voicemail for the Sheffield location saying they close at FOUR pm. Great, I have even more time. Well, no, we didn't. The sign at the entrance said they close at 3:00. We arrived at about 2:30 and ordered two items. My tuna sandwich was fine, (I substituted cheddar cheese for the beets which is a substitution offered online, but the amount of cheddar was one slice. I like beets, I like tuna, but not together, so this alternative seemed good, but was skimpy. My husbands' Shay's Rebellion sandwich was to include sprouts. When he got it, besides being pretty meager overall, there were no sprouts. He took it back inside and asked, "Shouldn't this have sprouts?" The answer was, "We don't have sprouts." "But doesn't it come with them?" "We don't have sprouts." They didn't say, "We're out of sprouts," or "I'm sorry, we don't have any more sprouts left," implying they should - they said it like, NO, we're not supposed to have them and you're being odd to ask. There was also no "I'm so sorry about that." Just a gruff response as if my husband was silly to be asking. No apology which is so easy to say.

If they're out of something, the staff should let the cashier know so that he/she can say, "I'm sorry, we don't have sprouts at the moment. We can substitute lettuce or arugula for you, or, would like to order something else...?" Better communication all around would improve this place ten-fold. And, smiles too. The cashiers were nice (one quite shy, but that's okay), but smiles would go a long way in smoothing over some of their bumps.

The food from the marketplace Café is amazing, but I am less than pleased with the bakery. I wanted to order a cake for my daughter's birthday. It was expensive, but still at a competitive price. However, they wanted $10 more to put raspberries on it. I was fine with paying that because fruit is expensive and it is not a part of the usual cake. But then they wanted another $10 to put some freaking icing roses around the bottom of the cake and another $2.50 to write "happy birthday," which I found to be both greedy and petty. When I complained about it the employee, who was actually very nice and polite, she explained that it's a, "custom cake. " Ridiculous argument; all birthday cakes are custom cakes. Needless to say, I ordered my cake elsewhere and will not be going back.