Caribou Coffee

Coffee was good but not labeled, and she gave us the wrong drinks LOL. I asked for the bagel very lightly toasted for my very picky child. She said no problem but it was burnt, so he didn't eat it. Overall, service was friendly, but we weren't really happy after spending $35 to get everything wrong.

First of all, they didn't know what a tall skinny latte with an extra shot was or how to tab that into their system so I ended up with a medium Northern lite hot coffee that had some fat-free vanilla which I did not expect at all, also no extra shot the coffee taste itself was very weak behind the vanilla. And then leaving this location my car scraped hard on the steep exit onto Shawnee mission parkway ugh. Probably won't be back.

I treated my dad to a coffee after he helped me pick up a dresser from Ikea. Mine was pretty good, no complaints but also nothing special. For $5.19 I kinda want something that will leave an impression. I forgot to ask how his was but he neither complained nor waxed poetic about it so I assume he felt about the same as I did.

Pretty good, maybe a little on the sweet side tho.

I'm changing my rating because they are always closed when they are supposed to be open and the drinks take a very long time to be made. Always in like for at least 5 min For the simplest things.
The staff is always friendly tho so thats why it's a 2 star.

Almost always excellent service quick service friendly service. The coffee drinks are almost always worth the drive. But if there is an issue I do not believe the training is adequate. There was no I’m sorry what can I do to fix the problem it was sorry ice melts.

I absolutely love Caribou Coffee. It's my preference over Starbucks. Unfortunately this location never seem to make good drinks consistently and could benefit from more training. Some days my drink has flavors others not so much. It's rather frustrating. When it's brought to the attention of the staff they are never sure exactly how to fix the issue, there's always a call to the owner. Maybe more training on how to deal with issues would be appropriate. Typically employees at these kinds of establishments know exactly what policy and procedures are in place if your purchase is not up to standard of the customer or business. Staff always seem confused.

The folks that work at this location are very kind and knowledge! Although I rarely venture outside of my normal coffee, the folks here are always ready to help Ana make sure you leave here with exactly you wanted. The location and easy to get in and out just makes it even more efficient and convenient

First time visiting and the breakfast sandwiches are amazingly good and fresh. I had the ham egg cheese croissant and beyond sausage egg cheese ciabatta sandwich!!!!! Also had the strawberry daiquiri non alcoholic chilled was a good drink as well. The employees are pleasant I will be back soon!!!

Firstly, I want to give props to the ladies working at the window today. I was in line across a man in a white truck who got out and stood by the window and cussed at the girl working when she asked him to get back in his truck. I was impressed with how professionally she handled the conversation despite how unreasonably nasty the man was to her. My drink was awesome and my food was hot. Keep up the good work.