Biggby Coffee
Review of Biggby Coffee
Biggby Coffee: A Regional Coffeehouse Chain Serving Specialty Drinks, Smoothies & Baked Goods
Biggby Coffee is a popular coffeehouse chain located in Norton Shores, Michigan. The coffee shop is known for its specialty drinks, smoothies, and baked goods. The chain has a cheery atmosphere that is perfect for meeting friends, studying, or just enjoying a cup of coffee.
The coffee shop is open seven days a week, with extended hours from 6:00 am to 9:00 pm on weekdays and Saturdays and from 7:00 am to 9:00 pm on Sundays. The shop is conveniently located on Harvey Street and offers ample parking space for customers.
Biggby Coffee has a wide selection of drinks, including hot and iced coffee, lattes, cappuccinos, and specialty drinks. The shop also serves smoothies, teas, and hot chocolate. Customers can choose from a variety of flavors and toppings to customize their drinks. The baked goods selection includes muffins, bagels, and pastries that are freshly baked every day.
The staff at Biggby Coffee is friendly and attentive. They are always ready to help customers choose the perfect drink or pastry. The shop is clean and well-maintained, and the atmosphere is welcoming and cozy.
Overall, Biggby Coffee is a great place to grab a cup of coffee or a snack. The chain's specialty drinks and baked goods are delicious, and the staff is friendly and helpful. Whether you're looking for a place to study, catch up with friends, or just relax, Biggby Coffee is the perfect spot.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
- Drive-through
- Takeout
- Dine-in
Courtney Lesko
Coffee is good, but more expensive than starbucks and I always have to wait at least 10 minutes in the line. Some staff is super friendly, others are really not. The one guy I've seen there consistently is always super great though!
Mel
I prefer bigby over starbucks, but this location struggles with drink quality. Ordered a honey, cinnamon, vanilla latte and it was SO bitter I couldn't even drink it. When I got home I dumped it and was shocked to see an inch of grounds in the cup. And this is certainly not my first bad experience there. I have waited 15-20 minutes in thier drive through. I have also watched them make me a skinny latte (plain) with whole milk, and hand it to me SEVERAL times. I kept going back because I am genuinely a fan of bigby. I just can't deal with this location anymore.
Bianca Zeller
I ordered a simple 24oz mocha mocha with no wip, and the 2 girls that were working had to remake it twice and then put whip cream on it and then realized it was with none and just spooned it off. I waited for a half hour for one drink when the shop was empty and no drive threw line.
Jade Crandle
Had a terrible experience at this location this morning. We come every Wednesday before work for BOGO coffees and when I pulled up to the drive thru my card was dropped and I had to get out of my car and chase it through the drive thru line with no apology from the worker. I then waited in line for 15 minutes, being the first and only car in line, for 2 coffees. My card was declined and the girl working was EXTREMELY rude about it, so I gave her another card. I then received my two SUPER coffees which were each about half full. Will not be coming back to this location.
Kathleen Ayers
Was really disappointed, wanted to get a ham and cheese bragel and was told the toaster was shut off two and a half hours before close. The employee was short with me and never apologized for the inconvenience. Her coworker had a surprised look when she said that, employees aren’t communicating appropriately.
Angelique Pirrotta
Between waiting on hold at the speaker, and another 7-10min at the window before it even opened, this location drive thru needs work. Idk if I can waste this much time every morning before work. The drink was great as always.
David Troby
Coffee is good service is good I just felt that I need to say something about how there is always something on the outside of the cup. If the baristas could just take a little more care would be a great overall experience.
Finesse Paine
Not impressed by customer service however coffee is great
Cheryl Wiggins
Have only been here twice. This time I went through the drive through and it was fine. Last time I was the only customer in the store and they continued to wait on the drive through and made me wait until I said I was going to Starbucks then they could take my order
Dana Nold
We went to the drive thru and ordered four drinks. Took a little bit of time but not bad. But our drinks were really good. Very happy!