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Review of City Brew Coffee

City Brew Coffee is a popular coffee chain located at 2650 N Montana Ave in Helena, Montana. This coffee shop and store offers a wide range of java and classic espresso drinks, along with delicious baked goods. Whether you're in the mood for a rich and creamy latte, a bold and flavorful cappuccino, or a refreshing iced coffee, City Brew Coffee has you covered.

The contemporary space of City Brew Coffee provides a comfortable and inviting atmosphere for customers to relax, catch up with friends, or get some work done. The friendly and cheerful service adds to the overall positive experience of visiting this establishment. The baristas are known for their efficiency and attentiveness, ensuring that you receive your order promptly.

City Brew Coffee is open from 6:00 AM to 6:00 PM from Monday to Saturday, and from 7:00 AM to 5:00 PM on Sundays. These convenient hours make it easy for both early birds and late risers to enjoy their favorite coffee beverages.

While City Brew Coffee has received some mixed reviews from customers, the majority of patrons have had positive experiences. Many customers praise the delicious taste of the coffee and the fair prices. Some even recommend specific drinks, such as the caramel iced macchiatos and the vanilla chai.

However, there have been a few negative reviews regarding customer service. Some customers have reported instances of rudeness and unprofessional behavior from certain staff members. It's important to note that these negative experiences seem to be isolated incidents and do not reflect the overall quality of service at City Brew Coffee.

If you're in Helena and in need of a caffeine fix, City Brew Coffee is a convenient and popular choice. With its extensive menu, contemporary atmosphere, and friendly service, it's a great place to satisfy your coffee cravings.

Amenities

  • Delivery
  • Drive-through
  • Takeout

City Brew Coffee Reviews - 100

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Amber Brackett

I asked for a very simple drink, and not only did the barista working tell me I didnt know what I was talking about while ordering the same drink I have for over 3 years, but then after nearly 10 minutes she brings our drinks to the window. We both (2 people) asked for straws and sleeve one did not have a sleeve (on a HOT coffees!). I went to taste my coffee once I was down the road and it was not even close to what I had asked for!!! I ended up having to throw the whole coffee away because it literally tasted like vomit! Her customer service was repulsive and untimely and she needs to be educated on how to properly make different kinds of flavored coffees.

Jacquelyn Simonson

my absolute favorite place ever!!! I will drive all the way across town to go to City Brew!! great service and GREAT coffee. I love pulling up to their smiling faces and morning greetings ;)

leslie flogerzi

We absolutely loved going to get our regular dose of caffeine and Italian sodas at this charming place! Their customer service was great, prices are good, they are very friendly and clean. If we are ever back in this area, we will be stopping here for our drinks!

Debbie

I always have a good experience when I go here. The drinks are good and the prices fair ! I recommend going here.

andrea shearin

I was a starbucks drinker until I walked into what I thought was starbucks and left with the best coffee I have ever had. City brew all the way! The coffee doesn't taste burnt and the customer service is exceptional each and every visit.

Celeste Hagen

Keara is my favorite barista! My drinks are always made super fast, and are always delicious... she knows my order right when I pull up to the window! Highly recommend :)

Tamara Farris

Best hot chocolate in town, made EXACTLY the way I like it. The baristas are so friendly and fun. Thanks for being there on these cold winter mornings.

Kristen Chiama

Way better than Starbucks! Wonderful little shop with a drive through. The simple mocha they make tastes so much better than anything I've had from a major coffee shop

Mariah Workman

I came in to city brew today at 4:30 on Saturday, August 8, and the lady that was there had a really big attitude very bad customer service and gave me the wrong size of the drink that I ordered in the wrong drink on top of that. I hope I don’t see her there at that shop again. She had a very bad attitude and I had a very bad experience at this coffee shop.

Anna Ebert

City Brew is great! I'd say I am now a regular there and it's nice being able to say "I'll take the usual" and they know my drink!
Thank you City Brew!

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City Brew Coffee Hours

  • Monday 6 AM to 6 PM
  • Tuesday 6 AM to 6 PM
  • Wednesday 6 AM to 6 PM
  • Thursday 6 AM to 6 PM
  • Friday 6 AM to 6 PM
  • Saturday 6 AM to 6 PM
  • Sunday 7 AM to 5 PM