Boston Stoker Coffee Co.

Of course the coffee is great, but your guys’ staff is just awesome. I came through the drive thru after having one of the worst experiences of my life, had to put my dog down, and your staff was just so kind by offering a smile, nod, and a coupon for a free drink on my next visit. I was incredibly touched. Thank you!

Out of the past six times I’ve been there, ordering a white chocolate Milky Way almond milk with no whip seems to be an issue! Four of the six times I have had to hand my drink back to the window and reiterate to them I ordered “white” chocolate. That being said, today, June 11, 2022 approximately 3:40 PM I order the same drink on ice as usual, plus one hot of the same thing. I tell the girl at the window (Sierra) to please make sure it is white chocolate because so many times already I have had to hand it back to them due to a lack of attention to detail. At this point she has the audacity to tell me she knows how to do her job and so does her workers! Well if that was the case Sierra, why have I just chalked it up to a mistake, handed it back and waited patiently for the right beverage to be made AGAIN. Now I don’t typically complain but after today’s interaction I feel as though it is absolutely necessary. Not only is it necessary but maybe corporate can take a look at the cameras which my hope is they also have the entire interaction in sound because at the pick up window once she handed me my beverages I told her it was rude of her to say that and that I was only trying to emphasize the fact that I wanted white chocolate so many times in the past, also without complaining and yet they have still messed my order up. At which point she said my comment was rude slammed the window shut and walked away… OK, if it wasn’t for the fact that Boston Stoker has the best coffee around I would never be back. If it wasn’t for the fact that my wife, myself as well as my kids and many of my fellow UPS employees purchase a lot of coffee from the store but more importantly I simply hope corporate sees this and deals with the issue immediately. In no way shape or form was there any sort of Customer Service kept in mind by Sierra during this interaction. In no way shape or form that I get out of line and just emphasizing what I wanted in order to get my order right the first time! Sierra if you can’t deal with a simple request from a customer who has been done wrong so many times in the past but your location and you specifically then maybe it’s time you find a different job and/or a line of work. Customer is paying six dollars a cup of coffee should be treated with respect and gratitude. A little Customer service goes a long way, your attitude does the opposite

They make the best capuccinos and mochas in the Dayton area.

Best coffee by a local chain; interior ambience is typical strip mall shopping storefront - nothing special....

Have been visiting this location for years, stopped in today to get my usual chi latte. Wanted to order a peanut butter cookie...and ALL of the baked goods were burnt! When I asked if they'd be willing to discount the items because they were burned...one of the employees proceeded to say..."She didn't know how to do that."
Why not?
You work here...that's unacceptable.

Love this place. They've made updates to the interior and it's even better now.

Drive thru is always faster than Starbucks. Coffee is great and staff is always friendly.

I tried to explain my order (the same order) I get all the time to the cashier but she kept on trying to tell me instead of just listening. I use to like their coffee when they gave better service but I'm going back to Starbucks. They provide good service and great coffee at STARBUCKS!

Fast and friendly service. Best highlander Grogg around. Also, they have a drive through which is excellent for quick stops.

Solid group of people drinks are usually made well and staff is friendly.