Black Rock Coffee Bar

All of the drinks are good and the differences in the drinks are actually noticeable, giving everything a unique flavor. I almost always get the Irish coffee with an extra shot in it, and it is always a great start to my morning or a great pick me up to get through the rest of my day. The seating is kind of weird and the outlets are pretty much limited to the tables set up by the wall, a huge missed opportunity is not having outlets by the areas that have a bar like the window seats or right in front of the cashier. The music is a but loud for studying, but its nothing some headphones can't fix.

However, there is one GLARING and RECURRING problem. The consistency is extremely poor, and this isn't just from my experience. My friend always gets the oreo chiller, but the only time he said it was perfect was the very first time he had it. Every other time the drinks wasnt blended well enough and always has ice chunks left over. Another case was actually just today. My girlfriend asked for her Hazelnut latte extra sweet while I ordered my usual Irish coffee with an extra shot, but instead they made mine extra sweet. I asked them if they added the extra shot like I requested, and they said they did but they'd gladly add another one. Unfortunately it wasn't enough, so I had to throw the drink away. The time before I ordered my same drink while my friend ordered a Carmel blonde chiller, and that time they added an extra shot in the chiller and made it so thick and chunky that it would fit through the straw. Again they did fix it upon my request, but I'd like the drink right the first time you know? I would understand if it was family owned, but being a chain makes it kind of ridiculous, especially if you're in a rush.

Also worth noting, alternative milk options also ALWAYS ruin the drink. As a lactose guy, I need almond milk, so it kind of sucks that I have to compromise on either a trip to the bathroom or a good drink. You can test this out yourself, because for some reason they take all of the sugar out of your drink if you request alt milks.

Overall the drinks are extremely tasty (when made properly) and the environment is nice enough to justify studying or going on a little date if you can get over the loud music. I want to give this place a 5 star because it's an excellent coffee shop for the small town of Sachse, but the drinks coming out right only about 50% of the time is almost ludicrous from a chain coffee shop. It would probably help if they put labels or wrote the drink on the cups.

Quick and attentive service. The shop was spotless at the time we went. I wish they had lighter roasts for their drip coffee, but otherwise everything we ordered was pretty good

The coffee if definitely good, but, the customer service ıs fantastic!! They must have a great program or good management or both. The workers are so nice and attentive to all the details.

Very Cool vibe, gives me the same feeling as "Central Perk" as us of a certain age will understand.

I really liked this place the first time trying it but my after the drinks were bitter, I have a sweet tooth so to say. Anyways I came in today and I sucked up a small piece paper that was in my drink, uhhhh grossed me out!!!! My opinion: driving 10 or so mins to scooters coffee in garland.

Coffee actually tasted like coffee which is a big surprise if you're coming off of Starbucks. Seems to have a fairly generous rewards program. Definitely worth a visit if the vibe of a hipster coffee bar sounds appealing.

Great place for coffee both if you enjoy coffee like my wife and love the effects of coffee like myself. Delivery is always timely as well!

Ordered the caramel pecan chiller in xl size, it's about the same size as the Starbucks trenta size, and imo the taste and texture are much better than Starbucks, very satisfying, will definitely recommend!

Had a caramel pecan chiller after someone recommend it and it was delicious! Judging by this coffee, we now have a better place than Starbucks close to home!

My cappuccino was terrible, look like strong coffee with milk .