I was driving by and had to try this place. I was in town checking out Rye Bunker Hill Apartments down the street and needed a boost. The service was amazing and didn’t wait long for my cold brew.
Went to try it out since i had heard the drinks were good, upon arriving i was the ONLY car in the drive thru apart from the ones whos orders were already taken/waiting on there order, i waited for 5 mins and within those 5 mins more cars arrived , instead of coming directly to me i was skipped NOT ONCE BUT TWICE, and when i tried to get both of the employees taking the orders outside attention they both ignored me. this isnt what my first experience should've of been like and nobody cared to take my order after 10 mins of waiting... i took off upset and when i tried to call that same day to make a complaint they didn't pick up the phone and left me on hold for over 30 mins... customer service was a 0/10 this happened on 2/11/23 a bit past 11 am
This Dutch Bros sachse Texas is excellent with excellent customer service Niya was very good and went out of her way to give good customer service and delicious drinks
Aysar Awad
Their customer service is better than chick fil a if we being honest, and they have great suggestions/recommendations if it’s your first time here!
Chave'sDiyCrafts
Love my ice coffee. Nice people and was fast. Thank you.
April Lorance
Very slow drive thru service. Coffee not bad but not worth the wait. I’ll just go to QT next time and be in and out quick.
Jeremy Lawson
I was driving by and had to try this place. I was in town checking out Rye Bunker Hill Apartments down the street and needed a boost. The service was amazing and didn’t wait long for my cold brew.
Mayte S
Went to try it out since i had heard the drinks were good, upon arriving i was the ONLY car in the drive thru apart from the ones whos orders were already taken/waiting on there order, i waited for 5 mins and within those 5 mins more cars arrived , instead of coming directly to me i was skipped NOT ONCE BUT TWICE, and when i tried to get both of the employees taking the orders outside attention they both ignored me. this isnt what my first experience should've of been like and nobody cared to take my order after 10 mins of waiting... i took off upset and when i tried to call that same day to make a complaint they didn't pick up the phone and left me on hold for over 30 mins... customer service was a 0/10 this happened on 2/11/23 a bit past 11 am
Corona Light
This Dutch Bros sachse Texas is excellent with excellent customer service Niya was very good and went out of her way to give good customer service and delicious drinks
Jeanne Smith
The coffee is horrible . The sweet drinks are sickeningly sweet. I thought Starbucks was the worst but DB beats Starbucks fir sure
Dylan Meador
Luke and Kari were amazing help trying to figure out what drink I wanted to try today!!
Jeremi Gracy
Great service definitely enjoy it more than Starbucks
Sun And The Saint
Caitlin is the best! Come see her! Drinks are also fire ngl