Review of BIGGBY COFFEE
BIGGBY COFFEE is a cheery regional coffeehouse chain located at 4575 W River Dr NE A, Comstock Park, Michigan. This coffee shop and cafe is known for serving specialty drinks, smoothies, and baked goods. With its convenient drive-thru service, it has become a popular spot for locals and visitors alike.
The hours of operation at BIGGBY COFFEE are as follows:
- Monday to Saturday: 6:00 AM - 7:00 PM
- Sunday: 7:00 AM - 7:00 PM
Customers have praised the friendly and helpful staff at BIGGBY COFFEE. They are known for handling unique orders with ease and providing efficient service. The food and drinks are always fresh and taste great. The coffee is often compared favorably to popular chains like Starbucks.
One customer mentioned the owner's love for dogs, as they provide peanut butter biscuits for pup cups. This attention to detail and customer satisfaction is evident in the positive reviews received by the establishment.
While some customers have experienced occasional issues with their orders or slower service, these instances seem to be exceptions rather than the norm. Overall, BIGGBY COFFEE is highly regarded for its great service and quality coffee.
If you're in the Comstock Park area and in need of a caffeine fix or a delicious snack, be sure to visit BIGGBY COFFEE. Whether you're a coffee connoisseur or simply looking for a cozy place to relax, this coffee shop and cafe is sure to satisfy your cravings.
Amenities
- Wheelchair accessible seating
- Wheelchair-accessible entrance
- Wheelchair-accessible parking lot
- Wheelchair-accessible washroom
- Delivery
- Drive-through
- Takeout
- Dine-in
Elyzabeth Akers
The staff left me in my car at the drive through window for TEN MINUTES while laughing at me and refusing to take my order ON THANKSGIVING. I am a frequent customer and am very disappointed in your staff at this location. I have not seen those two girls there when I go typically you have two males at the drive through who are great. But you had a tall blonde and short brunette who were rude to me and would not come to the window UNTIL I CALLED THE STORES LOCATION and asked why they thought it was funny to leave me waiting. I got there at 6:58Am and by the time I was able to leave it was roughly 7:20am. I am very disappointed in this location and these two ladies and expect better. I wasted my money, time, and am very disappointed in the holiday spirit to laugh and mock someone while I could see them doing it! I have a photo aswell.
Tyler Maple
Let me start by saying I'm a Biggby fan - over time I've learned to avoid this location. The drinks here are subpar to other Biggby franchises. It's always a pleasant surprise when I receive my order and It's correct - sadly I'm almost never surprised. I never complain and rarely will I write a negative review but, my experience last week sealed the deal and feel it's necessary to speak out. I drove up to the drive-thru around 5:00 p.m. and waited to be greeted (there were no other cars ahead of me)... after 2 minutes of sitting in silence and no response I drove to the window... no one to be seen- no customers, no employees. Drive around front and what did I find? The barista sitting at a table with her phone. HORRIBLE! Biggby, you may need to put your hiring managers on a leash and make your franchises UNIVERSAL.
Abigail M
I recently moved to this area and I've gone to this location 6 times, 5 out of the 6 times they've messed up my order. When you inform the staff they act like it's your fault. Today they tried to give me a hot drink instead of iced and the bagel sandwich I ordered hasn't been warmed up. They don't take email coupons. Nothing good to say about this location except that one time they got my order right.
Nicole Spade
Just went through the drive thru and sat at the window, with payment in hand, for 7 minutes before I was acknowledged. The acknowledgment was lacking on top of that. No "hi, sorry about that" or anything; just handed me my drink but didn't ask for payment! Wth? So I had to remind them. When they took my cards, they just sat it down on the counter and walked away... Uh, OK? So I had to wait for someone else to hand me my cards back. Wow. Pretty disappointed with the service. I won't be going back for awhile, which is unfortunate since it's close to my home.
TerriJG
Big by on West River is exceptional. Great staff, quick to finish orders, always hustling and always clean!
Stephen Carliani Carliani
Please train your help!
It was obvious the girl working by herself on the morning of Sat Feb 16 has never drank coffee in her life.
All the coffee was lightly colered water, no milk or creamer out, the "honey" was a sickly brown hardened mass that stuck to the bottom of the bottle.
Biggby coffee, you are a specialty store, we came in and paid more than a cup of coffee is actually worth because we expect it to be an enjoyable experience.
It was a huge disappointment.
And we were far up the highway by the time we realized the sub-standard quality.
If I could give zero stars I would.
Serena Son (공반이)
One of my favorite biggby. The favor of the coffee is always consistent. Some biggby tends to fluctuate but this biggby is always perfect! I always stop by here after golf. Just the perfect pick me up!
Courtney Skinner
Every single time I have been at this drive thru location it's so S L O W. If there's more than 5 cars in line to order, you're basically waiting in the turn lane on the road because there's no room.
Katie Harris
Worst service ever. My drink was wrong and so was my bragel. I told the lady that my bragel was wrong and she responded with well I'm not making a new one. Then I told her that I had a Carmel marvel and she gave me a mocha carmel. I got told I didn't know my drinks and she was to busy to get me a new one. Will never go back here
Only gave then one star because it won't let me give them less
Sandee Hendricks
Omg!...so frickin good, this is by far the best place to go for coffee, love 💘 ❤ 💕 💖 💗 ♥ 💘 ❤ 💕 💖 💗 ♥ 💘 ❤ 💕 💖 this place!