Biggby Coffee
Review of Biggby Coffee
Biggby Coffee is a cheery regional coffeehouse chain located at 4676 32nd Ave, Hudsonville, Michigan. This coffee shop and cafe is known for serving specialty drinks, smoothies, and baked goods. Whether you're in the mood for a classic cup of coffee or a unique and flavorful concoction, Biggby Coffee has something to satisfy your taste buds.
The hours of operation at Biggby Coffee are convenient for early birds and night owls alike. They open their doors at 6:00 AM from Monday to Saturday, allowing you to start your day with a delicious caffeine fix. On Sundays, they open slightly later at 7:00 AM, ensuring you can still enjoy a leisurely morning. The coffeehouse chain closes at 9:00 PM every day, providing a cozy atmosphere for evening meetups or a quiet moment to unwind.
Customers have shared mixed experiences at Biggby Coffee. While some have praised the quality of their drinks and the friendly service, others have expressed frustration with the slow service and long wait times. It's important to note that the opinions and experiences of customers may vary.
If you're a coffee lover who enjoys exploring different flavors and supporting local businesses, Biggby Coffee is worth a visit. Their extensive menu offers a wide range of options to suit various preferences. Whether you're craving a classic cappuccino, a refreshing smoothie, or a decadent baked good, you're sure to find something to satisfy your cravings at Biggby Coffee.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
- Delivery
- Drive-through
- Takeout
- Dine-in
Nicole Murillo
This place can’t get orders right. I ordered 2 of the same egg, sausage bragels and 2 simple drinks. 1 being a chai latte and the other a frozen mocha mocha. Nothing added on to them and nothing to make this order complicated. My DoorDash guy drops off 1 turkey bragel and 2 drinks. 1 being Apple cider and the other a coffee with cinnamon. They need to be careful if they mess up because there are people with serious allergies to foods and spices. I am seriously so disappointed by this place. I highly suggest you never go here if you’re expecting to get what you ordered.
Elise L
Most Biggby's tend to have inconsistent quality and service, this location is the exception for me! My coffee is always just right 😊
Rebecca Vanlaan
This location has extremely long lines and waits. Expect to wait 10-20 min in the drive through. Friendly staff but drink consistency is not on point. My drinks taste different every time.
Misty Gougeon
I went thru the drive thru this morning and part of my order was a small HOT green tea. They failed to secure the top so as the employee handed it to me the top came fully off and it spilled all over my hand. I know accidents happen and I would just let it go but I really feel your company should have a plan for when something like this happens. After it happened your employee was more concerned about refilling the tea than giving me something to wipe off the hot tea from my hand or better yet some ice for the burn. After paying for my order I drove away very dissatisfied about the experience.
Desiree Coblentz
I went to this Biggby yesterday the service was very slow which is not uncommon for this location. I go to this location frequently because it is closest to my house. Yesterday they were extra slow and there was ONE car in the drive through. I got to the window and asked what was taking so long and they continued to tell me some lady wanted to re-do her card. I started to inform the girl working the drive through that we have had several bad experiences at this location, to include this week. The assistant manager, Bailey Hackett, then came to the window and I was telling her weve had many negative experiences and it is always so slow but we come here because it is closest to our house. She than began to tell me I could go to a different Biggby then. After I already paid for my drinks she told me I could leave. She refused to give me emails or phone numbers for managers, she just gave me their names and wouldnt tell me when they would be in. She then kept pulling the paper back with the information on it, so that I could not grab it.
Rich Mish
I order biggby 5 days a week, not typically from this location, but still.. Biggby gets my order wrong 3 out of the 5 days a week. I specifically ask for just 2 pumps of flavor as opposed to the 6 pumps they normally put it and still most of the time I'm getting all 6 pumps of flavor in my coffee. If I wanted chocolate milk in the morning I would order one. All I'm asking is that theres better communication between the cashier and the baristas. It seems the baristas are going so fast they dont even look at the specifics of the order. I'm tired of barely sipping down my coffee in the morning because its waaaaay too sweet. I'm serious when I say that more than half of the time my order is wrong at biggby. I just dont understand.
Rainman
Coffee is good and usually quick. The kid told me it was buy one get one free. then charged me for both and said he couldn't do anything about it. Please watch your trainees at the drive thru.
Al Kach
Slow, slow...with four cars in front of me....the order was not ready when I arrived to the drive thru window. (just one 24oz coffee) and I had never been asked if I wanted to add a tip...what? Service can be better.
Kailee Schafer
This place is so slow each time I get something from the drive thru. Today I waited in line for 10 minutes and there was one car ahead of me! Start getting faster or you are going to lose a lot more customers. I'm sick of it.
Scott Candler
Morning Barista's are awesome! Upbeat and friendly, but not so much you want to hurt them before your coffee.
Tip for your morning commute, walk-in is SUPER fast, drive through, not so much.