Einstein Bros. Bagels

Nothing sorry about the location or service. It was more like a fast food experience. No greetings when we arrived. Cashier didn't say much but asked if they could take our order. When the food was done, they placed the bag on the counter, called my name and walked away. Food was decent but tasted warmed up versus freshly made.

I came in this morning and she was very rude ! I will not be coming back . The only reason why I didn’t ask for my money back was because I was getting an order for someone else. When I walked up there was a white lady in front of me and she was extremely nice to her but when I walked up and said “good Morning!🎶” she just looked at me and said what do you need . An older white gentleman came in and asked how she was and she said her day could be better. Then a young white man in scrubs asks for coffee and she said it’s on the house . I WILL NOT COME BACK !!

This place needs to decide if it wants to stay in business or not. The bagels are good, but it is never open during standard times. For years my daughter and I would go here on Saturday mornings. However Many times in the last year, We have gone to the location and it was not open during normal breakfast hours. It always says staffing issues. I understand COVID staffing problems, but ultimately if you can’t consistently be open, then close.

What is a greater frustration is their app will tell you it’s open and encourage you to order online. I placed an order to pick up and it was closed. Didn’t get money back

Your business hours say 7am to 2pm. It's passed 7am and the business is still closed. This place should have been open and ready to receive customers. Whats the issue?
Additional: After reading so many negative reviews of customers having the same issues as today, and also seeing how you've refused to rectify the negative behaviors of personnel and you've refused to address the possible staffing issue, I believe it's best if you just shut the store down.

Manager refused to warm up 6 bagels for 3 of us we paid over $25. He said he's short of labor because of covid (playing covid game in 2023)and it would cost a lot of time and labor to just warm up the bagels.

I placed an online order from the app which stated that this location opened at 7am and my order would be ready in 15-20 mins. I was charged for the order. I arrived at 7:30 and it was closed. There were other customers pulled up who also looked confused. I went back at 8:20am just to check and they were still closed with no signs of opening.

The cashier was very kind and was able to make good suggestions. The caramel machiattos are very sweet. And the bagels are decent with a good variety.

My Son treated me here. I don't like Bagel, but I order the season flavor with the bacon and cheese and eggs, and it was actually pretty good. Got to go back.

MAN, I LOVE THIS PLACE!!!!! I've been going here for breakfast for a while now. They have the best bagels and the best coffee. The food is always fresh. The bacon and jalapeño bagel is my favorite. The store is always clean and neat. The staff is pretty good too. The team members are always kind even on the bad days. I work in retail, and I know how hard it is to get staff hired. I will say this though, the manger is always in there. I love to see mangers that are not afraid to get their hands dirty. When it gets busy the manger jumps in and helps her team. I was starting to wonder if she ever has a day off. I highly recommend this place if you love fresh bagels and coffee.
Go and find out for yourself on how good this place is. I promise you won't regret is.

Great food if you don't mind waiting an hour for a bagel after already waiting 20 minutes in line.