Kneaders Bakery & Cafe

Zero stars worst food we have ever had from there. All three sandwiches were awful. French dip sandwiches couldn’t even eat the bread was so hard everything way over priced chicken noodle soup was $20 for a quart size and we got maybe two bowls out of it. Absolutely ridiculous manager would not even call us back when I call to complain.
It was all in the drive through so didn’t check it until we got home.

I LOVE this place. I frequent this restaurant for lunch and dinner often. Always very nice people, and I love their desserts! Smells really yummy too!

Absolutely delicious! The staff was amazing. I felt bad because I thought something was left out of my bag but it was just my mistake and the girl that helped me was very sweet about My mistake. Definitely would go there again

I use to love kneaders, but the last few times I’ve been, the food and service have been lackluste. TheirWe ordered food to go for my husbands birthday. At checkout, it said to be there in 20 minutes. Cool! So we arrive and wait nearly an hour. Another person waiting says it’s been over an hour for her. We finally get our food, do a quick check, and head home.

Unfortunately what we thought was a soup bowl wasn’t. There appeared to be enough boxes for our added pastries, but there wasn’t. We didn’t receive the ‘redeem free pastry’ which is on our receipt, the raspberry croissant we added, or the soup with my husbands panini. We did receive the cinnamon roll, but it was dry and tasteless.

I’ve called 3x this week to have this sorted out. Twice I’ve been hung up on, once I’ve been told I’ll receive a call back. (I have not.)

** update : Luckily for kneaders, their online leads manager Cristina is fast, helpful, and remedied the situation.

As a big fan of Kneaders I was incredibly disappointed by my visit today. We ordered the “unlimited” French toast. Got our first serving after 20 minutes and it was cold. We asked immediately for our refill on the food as it took way longer than anticipated. After waiting a good 40 minutes we went to the counter to check on the status of our order. We were told that it’ll be longer because they are “super busy”. Yet, when looking around the store was about 60% capacity.

We waiting longer only to see people that came in after us get their food AND refills before us. We then went to the counter again and were “blown off” in a sense as the lady at the counter kept saying “it will be a bit longer”. I have never experienced such lack of customer service and will not be going back to that location. I wish we got a refund… but who knows how long that would have taken!

First off I do have to say the baked goods are delicious. However the portions are really small, with little meat on the sandwich. When your passing over $7 for a sandwich I expect more. The salad that came with the sandwich was also very small and the dressing was mediocre (make sure you shake it really really well). I bought the turkey cranberry and a chocolate croissant looking thing. I'm still starving LOL

One of the good sandwich places.treats and cool seasonal items to buy. Every time I go in there they have new crafty neat things to buy. They are known for their salads and all you can eat cinnamon toast in the mornings. Last night they screwed up my order twice and went above and beyond to make us happy. I love how their staff is trained and they have been amazing ever since 5 years ago when I discovered them. I am a big fan of them!!

Ordered through the app and it said it would be ready at 9:10. Didn't come out until 9:30. By the time we got our food the sandwiches were soggy and falling apart. Somehow the cheese inside the sanwiches was burned. I removed the cheese and put it to the side, as seen in the photo. The tomato soup was very acidic and off. It was a very disappointing visit. I have much higher standards for kneaders. I usually go to the store in Orem or Provo, but this Lehi location has much to improve.

Always delicious bakery goodies. I love their Chicken Noodle Soup. Their French Toast is amazing. If I am craving a yummy dessert, Kneader is a great place to go.

I went at a busy time but the line moved quickly. The staff was happy to help when I'd ask them for help. Even though it was busy the whole place was nice and clean. This location had more tables than some of the other locations in the valley, so that helped with the lunchtime crowd.The turkey bacon avocado sandwich was a generous size and so good! And the raspberry cream cheese pie was amazing!