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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Delivery
  • In-store pickup
  • In-store shopping
  • Takeout
  • Dine-in

Sweet Monster Reviews - 100

3.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Sean B

First off the place is super clean, love that there is plenty of space.
Staff is friendly the drinks are out of this world.
Only one complaint for me, Ice cream should have some cream to it, they way they make the fancy rolls take that away. Kind of a killer in my opinion, although I do have to say they do an amazing job with presentation.

Chelsea Frost

Delicious rolled ice cream! Such a cute shop! Very fast service.

Marc

Friendly staff, tasty drinks!

Chris Pursel

Cute little place offering hand made ice cream rolls. They make the ice cream on cold plates, then spread it super thin, then roll it into fancy tubes for your dish. No non-dairy options except in their drink line up. While this may be a fun way for kids to see ice cream made, the music that night was more akin to a dance club than family friendly.

L A

I ordered a #5 chocomint icecream roll cup with chocolate sticks and it was awesome. Never had one before and first time there, had short wait time of 4 or 5 minutes and great friendly staff.
10/10 would recommend.

Cherry

I ordered iced taro with boba. When I got my order it had very little ice and boba tasted plain. I asked for more ice so I can add it to my drink. One of the worker said “sorry no we are low on iced.” I had the “WHAT” look on my face. Ok first of all this place should be packed with iced. Anyways I waited for a few minutes and asked another worker for ice. She went to the back and called another worker. The other worker gave me ice and said “sorry we don’t really give ice.” I explained to her that my drink is warm. She just looked at me and left to the back. What a customer service was that.

Nell W.

Such an amazing and well styled place, really should get more business as I would hate to see it closed down.

Courtney England

Really loved the cheesecake and milkshakes. I also ordered the brownie mix ice cream too, not a fan of crunchy brownies but I really loved it anyways. Way better than cold stone or any place I've been to.

Kristi May

Today was the third time in the last month my family and I tried to stop for some ice cream and the doors were locked. We arrived around 8pm all three times, online it shows they are open till 830pm. Today the doors were locked, a customer was walking out and held the door open for us. She said they are still open not sure why the door is locked. As we were walking in the employee quickly came over and stopped us from walking in. Very rudely says " we are closed, we ran out of everything" and shut the door in my face. After reading some of these other reviews, this seems to be the normal attitude and customer service from this place. Not impressed!

Vincent Baehr

Treats are well priced. Boba tea is great. Ice cream tastes wonderful for the price. Staff can be hit or miss. Sometime they are great. Sometimes they act like teenagers and hide in the back.

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