Duck Donuts

I had a very pleasant experience.
They are very nice folks.
The coffee and doughnuts were excellent.
I highly recommend others visit this place.

Our first time here... it was good but not great. I like that fact that they make the donuts to order so you know it's fresh but they are just slightly smaller than the average donuts. A dozen for $23 just wasn't worth it for me.

Best donuts!! So many toppings and icing, something for everyone.

I love the donuts made fresh.I brought a half of dozen in the morning.Than I went back before they closed and brought a dozen.

Was excited to bring my out of town family (13 people total) to this donut shop and immediately regretted the decision as we were greeted. As we walked in the door, we were told the wait time (25-30 minutes) which was fine and worth the wait. As we begin to order, one of the staff members told the cashier to “not accept large orders of more than 2 dozen donuts again because it’s not fair to customers who only order 2 donuts and have to wait behind large orders.” We should have just walked out the door after that comment but wanted our guests to try the donuts. As I mentioned, we came in a large group so we pushed two tables together to sit together. As we were leaving the restaurant, we forgot to separate the tables and the staff member spoke loudly for us to hear and said “Oh don’t worry, I’ll move the tables back even though you weren’t suppose to move them in the first place, (TWICE). So my brothers went back in and separated the tables for them. We will never return to this location. We treated the staff with respect and spent a decent amount of money on donuts today to be treated poorly because the number of people in our group.

I was there on July 4th, around 9:30-10am

Upon a second visit, I was able to get my doughnut ordered without issue. The man at the counter was very friendly. There's a slight wait because the doughnuts are made to order. But my blueberry pancake and oreo styled doughnuts were well worth the wait. There are a lot of great looking options and I'm definitely looking forward to trying some more!

Disregard the below review.

----
Walked in in my FSU shirt. Lady working there informed one customer there was a 45 minute delay and she'd wait on them, but not me. "Go Gators"

There are many other places I can go for doughnuts

Mikala was the RUDEST employee I’ve ever met here. Will not be back. Waiting over 40 MINUTES for a cup of coffee. I had asked nicely 4 times to have my coffee made so I could leave, mikala ignored me a number of times until I finally had to ask for a refund. I was done waiting.
I get everywhere is having staffing issues. But this employee is just terrible. No sense of customer service whatsoever. I also asked to speak to a manager about my concerns and was denied. NEVER have I been denied to speak to a manager about an issue.
I will not be returning to this establishment.
I wouldn’t even give this place 1 star, but I had to.

Danielle served me the other day and couldn't have been more of a polite, knowledgeable employee. Donuts are always fantastic and she even recommended her favorite one which was French toast. Whenever I am in fort Myers I make stopping here a priority

Wanted to place an order on Uber eats to have an order of 3 dozen donuts delivered to my friends job for her birthday. Called the store so they could write on the box for me as I’m in a different city. All I wanted was for them to write happy birthday from me on the box and was told no they were too busy to do that and was hung up on! I understand being busy but I wasn’t asking for anything crazy extra to be done for me. I ended up placing my 3 dozen donut order with Krispy Kreme who was more than happy to help me with my simple request. As someone who works hospitality. No matter how busy you get customer service should be your priority.

One of my favorite pit stops for some good donuts. We live 6 hours away and make sure to add this on our trip. Rachel always takes really good care of us and offers us the best of the best options. Definitely a must try !